NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pgaylord
Dec 16, 2019Aspirant
RN214 locks up out of memory
I have been having problems for months where my RN214 completely locks up. You can't ping it. When you momentarily press the power button, the display doesn't even come alive, though the power butt...
pgaylord
Dec 27, 2019Aspirant
That does make sense. In my case, I do not have any apps installed. I am only using this as a NAS device serving a single share via SMB. From what I can tell from the logs, it's the SMB process that is causing the OOM condition.
StephenB
Dec 28, 2019Guru - Experienced User
If there are services in system->setting that you aren't using (or can live without), then you could try turning those off.
- mdgmDec 28, 2019Virtuoso
Well NETGEAR should be able to confirm if SMB is the problem from reviewing the logs.
The logs should show a list of processes running and their memory usage at the time the first OOM occurred. That the smbd process was the first process to be killed doesn't necessarily mean that smbd memory usage was the symptom of the problem.
- pgaylordDec 28, 2019Aspirant
Good point. I hadn't looked there. I will turn off AFP, NFS, Ready DLNA, and UPnP. I'm not using them.
- StephenBDec 28, 2019Guru - Experienced User
pgaylord wrote:
I will turn off AFP, NFS, ReadyDLNA, and UPnP. I'm not using them.
That of course will reduce the memory footprint.
Though it's still worth figuring out what happened. If you can't figure it out from the log zip, then I suggest sending one of the mods ( JohnCM_S or Marc_V ) a private message with a downloadable link to the log zip, and ask them to analyze. Don't post that link publicly. You can send a PM using the envelope icon in the upper right of the forum.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!