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Forum Discussion
Juiced
Apr 12, 2021Aspirant
RN214 replacement tray
Sorry for bringing up a small issue, but I'm trying to find out how I can go about ordering or replacing a disk tray for the RN214D42-100NES NAS system. Had my trays stacked on the table while repla...
- Apr 12, 2021
There is a plastic insert that can be removed (then you'd attach the disk using screws through the bottom of the tray). But I'm not sure if it's the insert that's damaged, or something else.
StephenB
Apr 12, 2021Guru - Experienced User
It's not that small an issue - it can be really hard to find trays that will fit. For some reason, Netgear doesn't sell them, and the ones you find are very expensive. The mods ( JohnCM_S and Marc_V ) might be able to connect you with paid support. They might have something they can offer (or sell) you.
The part number for the current trays is RTRAY09-10000S. So you can google that, and see if you can find anyone that has them in stock. I saw a couple of sites about a month ago:
https://shop.techdata.com/products/category/category?kw=NETGEAR&cs=80000024&refinements=80000024
http://www.neutronusa.com/mfgstores/netgear.cfm?categoryid=0
The trays from any legacy desktop ReadyNAS will also fit your unit. They do lack the tool-less mounting feature and provisions for a 2.5" drive. Some have a hard-to-use round push button that you use to eject the tray - a bit of a pain, but you can trigger the mechanism with a small screwdriver instead. It's not difficult, just annoying.
But trays from rackmount ReadyNAS are differently constructed, and they will not fit.
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