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Forum Discussion
RN214 Synchronization Offline
Hi guys, I do have a quite silly question. When I am trying to 'sync' a folder from NAS via ReadyCLOUD app (sync with PC), I immediately get a red X and 'Synchronization Offline' displayed. The P...
Hello :smileyhappy:
For now I suggest disabling the Anti-virus on the ReadyNAS. If the issue is not resolve, p
please attach a screenshot of the error message and the system logs.
Is your PC hardwired or wireless? Also, can you ping the ReadyNAS from your computer?
Hi.
Turning AntiVirus SW off did not have any effect on the sync process. My Mac is wired, my PC is wirless, I can ping the NAS, w/o any problem. I've attached a screenshot, however, this forum does not allow to attach log files?!
and I opened a support case in order to send logs. case #29725358
ReadyNewbie wrote:
this forum does not allow to attach log files?!
Logs contain some information that can compromise privacy, so we don't want them posted publicly here.
If a Netgear Mod requests logs, you can provide them via email w/o a support case - https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
Alternatively, you can use the private message feature of the forum (see the envelope icon in the upper right), and send a link to logs stored on google drive, dropbox, etc.
I thought so, thanks!
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