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Shivani's avatar
Shivani
Aspirant
Jun 26, 2017

RN24100 not able to connect to after the admin login page

Hi,

After connecting to the admin login page using the default User name and Password provided, the page the does not display any options to configure the ReadyNAS RN 21400 model.

I am also not able to connect to the Readycloud.netgear.com page for configuration options. 
Please help..

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Are you using https://nas-ip-address/admin

     

    If so, what do you see when you log in?

     

    It should look like this:

    OS6 Home.png

    • Shivani's avatar
      Shivani
      Aspirant

      Hi,

      I can see only the following after I login. It does not proceed beyond that point.

       

      NETGEAR

      ReadyNAS

      Version 6.4.1

       

      I am using WIndows 10 OS.

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Shivani wrote:

         

        NETGEAR

        ReadyNAS

        Version 6.4.1

         

          


        How long are you waiting?  That's a splash page, and it should either shift to something like the page above, or time out.

         

        Did you just purchase?  You do have 90-day phone support after purchase, and that would be a good option if you still have it.

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