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Forum Discussion
RN3138 NAS is dead
Hi, I am a volunteer IT worker in the town of Buala, on Santa Isabel Island, in the Solomon Islands. A. The NAS (RN3138) used by the provincial government has just failed. B. It had been operating ...
I've never seen the insides of an RN3138. I seriously doubt Netgear will sell a replacement supply, since they don't sell parts for anything else. I believe the chassis is manufacturered by Chenbro, but the power supply (at least from the external view) does not appear to be standard Chenbro. It looks like it could be a standard Mini ITX, but check to see if there is any marking on it that's not Netgear's.
I'll probably play it safe and try sourcing a new one from Australia. Putting in a new PSU is no guarantee that I'll end up with a working device and the time delay + non-access to data, is not worth the risk.
If you attach a photo of the insides clearly showing the power supply and its connection to the motherboard, I would have an easier time trying to identify it. If there is any kind of lable on it, make sure you get a clear photo of that, too.
Thanks for the offer, but we've decided to play safe and go for a new unit. and do a disk transfer.
Will keep the old one for a followup on possible warranty or spare parts
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