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Dead NAS RN102 after update
Hello!
I tried to upgrade my NAS from version 6.1.* (kernel 3.0.93.RN_ARM.1) to the latest version (file ReadyNASOS-6.8.0-arm.img), followed all official instructions and got dead NAS in the end...
Probably direct upgrade from version 6.1 to 6.8 is not supported BUT there are no any warnings in release notes, also no any other versions available for download.
I tried to use Boot Menu -> OS Reinstall without any success.
Only one questoin: how to bring NAS back to life?
I think some necessary code to update to 6.4.0 (or later) wasn't functioning back on that firmware, but really you should have updated to newer firmware than 6.1.x quite a long time ago now.
You could prepare a USB Boot Recovery key and try that. Note not all USB keys are compatible. I would give it plenty of time to run before concluding an attempt has failed.
If it's still not resolved we can make further suggestions.
6 Replies
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Hello DeadNAS,
Can you describe the LED activities of the NAS after the update? I'm sorry to hear this.
Welcome to the community!
Regards,
JennC wrote:Can you describe the LED activities of the NAS after the update? I'm sorry to hear this.
Thank you for the reply JennC.
LED activity is very usual as if NAS is fully operable. Power and Active leds are on, Disk1/2 are off. No traffic from device (checked with wireshark by mac-address), no reaction to buttons.
I think some necessary code to update to 6.4.0 (or later) wasn't functioning back on that firmware, but really you should have updated to newer firmware than 6.1.x quite a long time ago now.
You could prepare a USB Boot Recovery key and try that. Note not all USB keys are compatible. I would give it plenty of time to run before concluding an attempt has failed.
If it's still not resolved we can make further suggestions.
mdgm wrote:I think some necessary code to update to 6.4.0 (or later) wasn't functioning back on that firmware, but really you should have updated to newer firmware than 6.1.x quite a long time ago now.
You could prepare a USB Boot Recovery key and try that. Note not all USB keys are compatible. I would give it plenty of time to run before concluding an attempt has failed.
If it's still not resolved we can make further suggestions.Thanks for your reply mdgm.
Could you please verify the way of recovery?
I should use files from os6-recovery-tool.zip:\usbrecovery.v2.0.T14.support\arm\
Make a flash with single partition FAT formated with following content:
20.12.2016 23:41 2 733 998 initrd-recovery.gz
28.02.2016 23:40 0 NTGR_USBBOOT_INFO.txt
02.12.2016 01:46 3 159 060 uImage-recoveryShould I aslo append ReadyNASOS-6.8.0-arm.img file into flash?
Well... I thing I managed to do a USB Recovery Key with following files:
3cf4c869ec27b39249cff5c9ab5bbd27 F:\uImage-recovery
5d21b715d3f0a356f576039a4eb09bf6 F:\initrd-recovery.gz
d41d8cd98f00b204e9800998ecf8427e F:\NTGR_USBBOOT_INFO.txt
d9e1ed481c33bb8a0f9605e6fac0c0be F:\ReadyNASOS-6.8.0-arm.imgI hold backup button, powered on the device. Now Power, Backup, and USB stick led are blinking ... 3 hours already.
Is it Ok? should I interrupt this operation? How long it shoud take in normal?
Halp....
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