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DeadNAS's avatar
DeadNAS
Aspirant
Aug 24, 2017
Solved

Dead NAS RN102 after update

Hello!   I tried to upgrade my NAS from version 6.1.* (kernel 3.0.93.RN_ARM.1) to the latest version (file ReadyNASOS-6.8.0-arm.img), followed all official instructions and got dead NAS in the end....
  • mdgm-ntgr's avatar
    Aug 25, 2017

    I think some necessary code to update to 6.4.0 (or later) wasn't functioning back on that firmware, but really you should have updated to newer firmware than 6.1.x quite a long time ago now.

     

    You could prepare a USB Boot Recovery key and try that. Note not all USB keys are compatible. I would give it plenty of time to run before concluding an attempt has failed.


    If it's still not resolved we can make further suggestions.

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