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Forum Discussion
alfb
Dec 22, 2016Aspirant
RN314 Capacity upgrade failure (Message "unfreeze_partials.isra.75+4d")
Dear Community, RN314 running OS 6.6 Had 4*2TB drives moving to 4*6TB drives on HCL. First three drives upgraded successfully, will include my notes below. Fourth drive appears to have complet...
- Dec 30, 2016
After a "reshape" kicked off by mdgm, the expected space is now available.
Case closed.
Thanks to JeenC, FramerV and especially mdgm.
JennC
Dec 23, 2016NETGEAR Employee Retired
Hello alfb,
Have you already tried getting to support team? I checked your profile and found that you have no registered Netgear product yet. If you can register it and contact support that might help you as they would have your case escalated to higher tier to get this volume expansion problem fixed from the backend.
Welcome to the community!
Regards,
- alfbDec 23, 2016Aspirant
Thanks for your reply JennC.
I've had the RN314 since 2014, and I did in fact register it at the time. I've not corresponded since this attempt to upgrade the storage capacity.
I suppose this question should have been posted somewhere other that "New to ReadyNAS" but that's where it ended up.
Anyway, I no longer can get GUI access to the admin pages, and SSH does not respond any more so even expert guidance probably won't be able to do much for me.
There is still the somewhat regular sound of disks seeking so I am letting it run in hopes that it is finishing the vertical expansion before rebooting it.
Thanks for your interest.
Regards, Alf
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