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3CPO's avatar
3CPO
Aspirant
Aug 02, 2022

RN314 loses ip address every day or 2

My RN314 has been losing it's ip address every day or two for the last couple of months. Rebooting restores the ip. I upgraded the firmware to 6.10.7 a while back but this problem didn't start for a few weeks. I have always used dhcp but have configured a static ip and get the same results. I have had no other issues with other network devices. Logs don't reveal anything obvious to me.

6 Replies


  • 3CPO wrote:

    My RN314 has been losing it's ip address every day or two for the last couple of months.


    I don't see how it's possible to lose a static address (configured in the web ui).

     

    Are you saying that it isn't responding to ping on the expected address?  Have you checked the LCD panel info to see what address it shows?


      • 3CPO wrote:

        Panel shows "NO IP ADDRESS"


        With DHCP I am thinking.  DHCP "leases" IP addresses for a set period, and then the NAS needs to initiate another lease.  That process is apparently not working on your NAS.

         

        First step is to check if ethernet is showing connectivity.

         

        Is the ethernet LED lit on the back of the NAS?

        Have you tried moving the cable to the other LAN port of the NAS (and/or changing the LAN port on the router)?

        Have you tried a different ethernet cable?

         

        If you remove the ethernet cable and reinsert it, then does the NAS get the IP address again?

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