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Rn314 no access past the boot up... "mount_block_root +1 e 9" huh? #26280310
The rn31400 ws up and running for a week,lovin it...Cannot login now, with any browser, having used correct password. Rebooted, shut it down, restart,no luck. Raidar did see the nas up to the time I ...
We've been able to confirm that this is a problem that should always be fixable with USB Boot Recovery. Not all USB keys are compatible so you may need to try a number of USB keys before you find one that works.
Please see this article: ReadyNAS OS 6: LCD says mount_block_root+1e9
There is a fix to prevent further cases of this issue. It is in the 6.4.2 firmware update which is now available.
There are a huge number of USB keys on the market and we can't keep track of them all. Please try some more USB keys JayMcc.
I assume you are following the instructions and using the USB Boot Recovery tool to create the USB Boot Recovery key?
You don't need to keep track of them all, just the ones that work. I've spent almost 20% of the price of the NAS on USB sticks. Surely you could make some recommendations on which ones have worked or are most likely to work.
Unfortunately if you can't find a USB key that works and have tried that many then the unit will need to be replaced.
You could either return to the store you purchased and exchange for a new unit, or we could do an RMA. Either way you should use a scratch disk (must not be from your array) to update the firmware on the new unit to 6.4.2 (which has a fix for this problem) before moving the disks across. If you don't have a scratch disk let me know and I can do this remotely.
Sounds like a new unit might be my best option, I have an open support ticket so I'll discuss it there. Thanks for the help.
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