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RN316 Stuck at Booting 99% immediately after firmware update
I am desperately seeking a solution to this issue. I updated the firmware on my RN316 a few days ago. I had not used the admin panel on the NAS since that time. But, I booted it today and, the adm...
Steedvlx600 wrote:
The data would be in a home share with its own user account.
Ok. Then if you can access the NAS volume with finder using the NAS admin credentials you'd see a home folder in volume. Inside that you should see the home share. It would be possible to move the files into a new share, which would give you access.
Though something clearly is corrupted (since the account went missing). So Netgear support is probably the safest avenue.
Try doing an OS reinstall from the boot menu.
OK, I did that. Now, after some acrobatics, I have my admin panel back.... BUT... My user account is missing!!!
The space available is correct. So, the files are still there. But how do I restore my user account without losing my files?
Can you see the files if you access the data volume with NAS admin credentials?
For instance, from the Windows CMD window
net use * /delete net use t: \\nas-ip-address\Data /user:admin nas-admin-password
Substitute your actual volume name if you use flexraid. Be careful on the typing - especially slash direction and spaces.
The first command terminates any open network sessions - if it prompts for confirmation, let it proceed.
The second command mounts the data volume as drive letter T.
If this works, then back up your files.
Thanks for that. All I have here are Macs
Steedvlx600 wrote:
Thanks for that. All I have here are Macs
You can use admin credentials with Finder also - though since I'm not a Mac user I can't give you the precise commands
Steedvlx600 wrote:
I also have nothing that would hold the 8+ Tb on this system.
Well, you should, since RAID isn't enough to protect your data. But let's set that aside for now.
Are you saying you couldn't access any of the files with Finder?
Steedvlx600 wrote:
Eventually, it gave up on the plex media server... Now, stuck at 99% again (upnphttpd.service)
Despite your objections to the pricing, paid support from my.netgear.com is one option. I suspect your data is worth more to you than the cost.
If you can boot the system again, then disable plex (and avoid rebooting the NAS).
I also have nothing that would hold the 8+ Tb on this system.
Well, nevermind that... on subsequent reboot, it hangs at 92% at the plex media server....which it would not even show on the apps screen before. I made a note to reinstall it later... But, now it is causing the boot to freeze up again.
CAnnot even access logs via RAIDar this time.
i swear you need a full-time IT staff to deal with all of NG's screwups.Eventually, it gave up on the plex media server... Now, stuck at 99% again (upnphttpd.service)
Right back to where I started.
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