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Forum Discussion
Steedvlx600
Jun 05, 2019Luminary
RN316 Stuck at Booting 99% immediately after firmware update
I am desperately seeking a solution to this issue. I updated the firmware on my RN316 a few days ago. I had not used the admin panel on the NAS since that time. But, I booted it today and, the adm...
- Jun 07, 2019
Steedvlx600 wrote:
The data would be in a home share with its own user account.
Ok. Then if you can access the NAS volume with finder using the NAS admin credentials you'd see a home folder in volume. Inside that you should see the home share. It would be possible to move the files into a new share, which would give you access.
Though something clearly is corrupted (since the account went missing). So Netgear support is probably the safest avenue.
StephenB
Jun 05, 2019Guru - Experienced User
Try doing an OS reinstall from the boot menu.
Steedvlx600
Jun 06, 2019Luminary
OK, I did that. Now, after some acrobatics, I have my admin panel back.... BUT... My user account is missing!!!
The space available is correct. So, the files are still there. But how do I restore my user account without losing my files?
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