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Steedvlx600's avatar
Steedvlx600
Luminary
Jun 04, 2019
Solved

RN316 Stuck at Booting 99% immediately after firmware update

I am desperately seeking a solution to this issue. I updated the firmware on my RN316 a few days ago. I had not used the admin panel on the NAS since that time. But, I booted it today and, the adm...
  • StephenB's avatar
    StephenB
    Jun 06, 2019

    Steedvlx600 wrote:

    The data would be in a home share with its own user account.


    Ok.  Then if you can access the NAS volume with finder using the NAS admin credentials you'd see a home folder in volume.  Inside that you should see the home share.  It would be possible to move the files into a new share, which would give you access.

     

    Though something clearly is corrupted (since the account went missing).  So Netgear support is probably the safest avenue.