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Forum Discussion
Protect2207
Oct 28, 2019Aspirant
RN516+ Remove inactive volumes to use the disk (1 to 6)
Hello, I purchased new 8TB drives to replace my 6TB drives. I proceeded with removing the first 6TB drive and plugged in a new 8TB drive. My nas started syncing this drive, taking up to 10h....
Protect2207
Oct 28, 2019Aspirant
Hi Stephen,
Thank you for the quick reply.
So no backup of the complete volume, just the most important.
The device i bougth in march 2016 and i registered it, i have a 5 year warranty with it but when i connect on the netgear portal it says expired like 2 months after purchase..?
Basically i still have 2 years of support.. what to do to get this support.
I could connect the drives to my computer and install ext drivers but it would be a complete hassle.
I guess with the support that i still should have, i would be able to restore some access..?
Thank you,
Sandshark
Oct 28, 2019Sensei - Experienced User
Warranty support does not include data recovery. You do not have a hardware failure, so I think you'll find little to no warranty support for your problem, even if it doesn't require recovery.
If the slide lock on the drive eject mechanism (which many do not use) is not sufficient to keep your son from ejecting drives from the NAS, you do need to find another way. If he'd removed two drives not during re-sync, you'd be in the same place.
In the future, step one in drive replacement is to update your backup. Going through that many re-syncs is hard on the drives, and one that is nearing failure can be pushed over the edge by the process.
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