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Forum Discussion
Solved
RN626X- NAS disconnecting around the same time every night.
I've got my RN626X installed in the area of my business where there is 24hr power (hooked up to a UPS) because I have a remote worker who needs access to a share between 2:00 and 5:00am to do his wor...
MichaelWDL wrote:
Logs show that it's only the network card that's going offline and that during the disconnection the NAS continues to take snapshots.
Not sure what you mean by "the network card going off line".
But I suspect you mean that the network is dropping, but the NAS continues to run normally. If so, the first thing to figure out if something is disrupting the power along the path from NAS to the internet - loss of power on any switches on the path to the router, the router itself, and modem (if there is one).
If there is an always-on PC nearby, you could set it up to ping an internet service over-night and see if it also loses the connection at the same time. gping is a free tool you could use for that. https://sourceforge.net/projects/gping/
Also, is anyone in the facility at that time (security folks, or a cleaning service)?
MichaelWDL wrote:
Logs show that it's only the network card that's going offline and that during the disconnection the NAS continues to take snapshots.
Not sure what you mean by "the network card going off line".
But I suspect you mean that the network is dropping, but the NAS continues to run normally. If so, the first thing to figure out if something is disrupting the power along the path from NAS to the internet - loss of power on any switches on the path to the router, the router itself, and modem (if there is one).
If there is an always-on PC nearby, you could set it up to ping an internet service over-night and see if it also loses the connection at the same time. gping is a free tool you could use for that. https://sourceforge.net/projects/gping/
Also, is anyone in the facility at that time (security folks, or a cleaning service)?
StephenB wrote:
MichaelWDL wrote:Logs show that it's only the network card that's going offline and that during the disconnection the NAS continues to take snapshots.
Not sure what you mean by "the network card going off line".
But I suspect you mean that the network is dropping, but the NAS continues to run normally.
That is my -probably incorrect- guess based on seeing this (screenshot) in the logs every morning.
I will use GPing on a nearby PC to see if we're losing our connection and return the results. Thank you.
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