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Forum Discussion
jchimpo
Jun 22, 2019Aspirant
RND2000v2 no power, want to move disk to new chassis
I have a Netgear ReadyNAS Duo V2 that is no longert powering up. I have tested the power brick and it is putting out the correct voltage so I'm assuming there is some other issue. I have never messed...
StephenB
Jun 22, 2019Guru - Experienced User
It's important to confirm the chassis as a v2 - many v1 owners mistakenly think they have a v2.
- A v2 says "Duo v2" on the front of the chassis and runs 5.3.x firmware.
- A v1 says "Duo" on the front of the chassis and runs 4.1.x firmware. It might possibly have a label on the back that has a v2 in it.
A Duo v2 can be migrated to another Duo v2 or an NV+ v2. Similarly a Duo v1 can be migrated to another Duo v1 or an NV+ v1.
But given the age of the NAS you likely are better off purchasing a new NAS (for instance an RN212 or an RN422). You can offload your data by connecting disk 1 of your current NAS to a Windows PC (using a USB adapter or SATA), and using R-linux for Windows. https://www.r-studio.com/free-linux-recovery/
Paid Netgear Support can temporarily mount your disks in a new ReadyNAS - though they will charge. That would also let you back up the data. Note this is temporary - the set up process in the new NAS will reformat the drives, so you will lose whatever is on them.
- SandsharkJun 22, 2019Sensei
Did you test the power brick under load? Testing an unloaded power supply is not a definative test of functionality.
- jchimpoJun 22, 2019Aspirant
Thanks for the replies. To the previous message, it is definitely a Duo V2 (says it on the front of the chassis). Can you provide a way to test it under load? I had it plugged into my surge protector and tested it with a multimeter on the positive pin at the end of the cable of the power brick. How can I test the power brick if it is connected to the chassis?
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