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Forum Discussion
JasonJMan
Dec 08, 2019Aspirant
RND4000 V1 Mac No Front View For Shares & Admin Use
Hi there, So I have a RND4000 V1 which has worked for a while now with no problems. I have now got the unit back up and running on my Mac after being in rented accomodation etc with no internet b...
JasonJMan
Dec 10, 2019Aspirant
Hi StephenB
Thanks for your reply too....
Having bought a new house recently funds are a no go for a new ReadyNas just yet :-(
I am currently running High Sierra on the Mac that I use for the connection to my ReadyNAS hence why I am stuck as to why SMB will not connect ( I did read that newer Mac OS would not work which is why I kept to the slighlty older OS)..
I could back up my data yes however was hoping for a fix for a temp measure as the data I have on this drive is huge
Any ideas as to whether a quick fix is possible before I look at a back up and install?
Thanks again
J
StephenB
Dec 10, 2019Guru - Experienced User
JasonJMan wrote:
Any ideas as to whether a quick fix is possible before I look at a back up and install?
I think the data is at risk, so I recommend doing a backup without delay. Then look at ways to fix the NAS.
Per-incident paid support is one option (my.netgear.com). That should cost ~ $75USD. If you go that route, don't purchase the gearhead contract, that doesn't cover the ReadyNAS.
If you are skilled with the Linux command line, you could log in via tech support mode and attempt to fix it yourself. But now is not a good time to learn Linux, and troubleshooting the web server in the NAS isn't very easy even if you are skilled. Note Sandshark needed help from Netgear, and he does have Linux skills.
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