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Forum Discussion
jackleman
Dec 19, 2017Aspirant
RNDP600E Died - Can I buy a new model and drop in drives?
OK - So I upgraded my RNDP600E to the latest firmware - been working great! Until it died. Probably powersupply, but could be mobo and I don't want to bother troubleshooting to replace parts. C...
jackleman
Dec 19, 2017Aspirant
When i say latest firmware, i mean the latest generation firmware - followed the "unsupported" method of putting the new gen firmware on old gen hardware.
- StephenBDec 19, 2017Guru - Experienced User
jackleman wrote:
When i say latest firmware, i mean the latest generation firmware - followed the "unsupported" method of putting the new gen firmware on old gen hardware.
Generally it's best just to give actual version.
That would be 4.2.31, correct?
jackleman wrote:
Can I buy a newer gen (maybe rackmount) and just drop in my drives to get everything back?
Assuming that the array is healthy, you can mount it in a new OS6 x86 NAS. That mount is temporary (read-only) so you will need backup storage so you can copy your data off.
https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86
- mdgm-ntgrDec 20, 2017NETGEAR Employee Retired
I think the mention of unsupported firmware means that OS6 was put on the Pro Pioneer. In which case it should be a simple matter of powering down both systems and moving the disks across to the new unit (keeping the order the same) and powering on again like it would be if the dead unit was one that shipped with OS6.
That's assuming the problem is purely a hardware issue with the chassis. If there's a problem with/on the disks then more may be involved.
If you like you could put a scratch disk (must not be from your array) in the new NAS and update the firmware on the new unit to the latest, verify the update was successful, power down and remove the scratch disk before moving your disks across.
Suitable replacement models include the RN426, RN428, RN526X, RN528X, RN626X and RN628X.
- jacklemanDec 20, 2017Aspirant
mdgm wrote:I think the mention of unsupported firmware means that OS6 was put on the Pro Pioneer. In which case it should be a simple matter of powering down both systems and moving the disks across to the new unit (keeping the order the same) and powering on again like it would be if the dead unit was one that shipped with OS6.
That's assuming the problem is purely a hardware issue with the chassis. If there's a problem with/on the disks then more may be involved.
If you like you could put a scratch disk (must not be from your array) in the new NAS and update the firmware on the new unit to the latest, verify the update was successful, power down and remove the scratch disk before moving your disks across.
Suitable replacement models include the RN426, RN428, RN526X, RN528X, RN626X and RN628X.
Yes, thanks you are correct, OS6. Its definitely purely hardware, and most likely just the power supply. Completely dead on power, no activity.
Any suitable replacements in rackmount format?
- mdgm-ntgrDec 20, 2017NETGEAR Employee Retired
Yes, any x86 model.
In rackmount there is the RR2312, RR3312, RR4312 and the RR4360. If you are only using 4 (or less) drive bays in your Pro then there is the RR2304 and RN3138 as well.With a 12-bay it's recommended to stick to enterprise disks as consumer disks would likely fail fast not being designed for the vibrations of such a large array of disks.
The 60-bay is probably not what you're after.
Rackmount units can be very noisy which isn't much of a problem when they're placed in a server room.
- jacklemanDec 28, 2017Aspirant
mdgm wrote:If you like you could put a scratch disk (must not be from your array) in the new NAS and update the firmware on the new unit to the latest, verify the update was successful, power down and remove the scratch disk before moving your disks across.
Suitable replacement models include the RN426, RN428, RN526X, RN528X, RN626X and RN628X.
Sadly this didn't work. I had to guess a little bit though on the ORDER because netgear fails to clearly define this anywhere obvious or otherwise that I can find.
On my new RN426 I guess from top down is 1-6 bay while on the PRO PIONEER I was remembering that it is from top left 1-2-3 and from bottom left 4-5-6
If my assumptions on order is correct, why does the new RN426 complain about Dirty Disks?
"The disks installed in this readynas system are formatted in a file system that the system does not recognize."
I did as suggested and put in a new unrelated disk to RN426 first to update the firmware, and i'm pretty sure my old PIONEER was at the latest at the time it died (early december), but if not it'd only be one minor version off.
What can I do now?
- mdgm-ntgrDec 28, 2017NETGEAR Employee Retired
Well then, the problem is more than simply hardware failure with the old chassis then.
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