NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RNR4000 (ReadyNAS 1100) - Disks Not Readable
Hello, My device was shut-down due to psu failure. I had ordered new psu from amazon and replaced it with the damaged one. The device turned on however Drive 1 and Drive 4 are not readable (it st...
khushaim wrote:
Drive 1 and Drive 4 are not readable (it states no disk found/inserted).
Try powering down the NAS, and testing the drives in a windows PC with vendor tools (Lifeguard for Western Digital; Seatools for Seagate). Start with the short test, and if that passes run the long one.
khushaim wrote:
The Drive 2 and Drive 3 are appearing but I cannot access any data as it throws error file not found or corrupted.
Were you using RAID-5/X-RAID with a single volume? If not, how many volumes did you have?
StephenB wrote:Try powering down the NAS, and testing the drives in a windows PC with vendor tools (Lifeguard for Western Digital; Seatools for Seagate). Start with the short test, and if that passes run the long one.
Connecting the drives to Windows PC is not working, as Disks are not being initialized due to linux format of drives. Should installing the tools you've mentioned will be able to read the drives and process tests?
As I am avoiding playing around with the drives that may increase the risk of loosing the data.
StephenB wrote:Were you using RAID-5/X-RAID with a single volume? If not, how many volumes did you have?
Following are details from NAS:
Model: ReadyNAS 1100 [X-RAID]
Firmware: RAIDiator 4.1.16 [1.00a147]
Memory: 512 MB [2.5-3-3-7]
Volume C: Offline, RAID Level , disks, 0% of 0 MB usedPS* The device was running on default confiuration, I have 4 Drives and all drives are of size 1TB each.
khushaim wrote:
StephenB wrote:Try powering down the NAS, and testing the drives in a windows PC with vendor tools (Lifeguard for Western Digital; Seatools for Seagate). Start with the short test, and if that passes run the long one.
Connecting the drives to Windows PC is not working, as Disks are not being initialized due to linux format of drives. Should installing the tools you've mentioned will be able to read the drives and process tests?
As I am avoiding playing around with the drives that may increase the risk of loosing the data.Windows itself doesn't support the file system, so the drives won't mount. And you shouldn't initialize or format them of course.
The tools will still see the drives, and the tests I suggested are read-only - not destructive.
Drive 1 - Seagate - When I connect it with system, there is no sound of detection (when you connect any device to USB ports, there is a ding-ding sound, something like that) from the system. And SeaTools doesn't detect it as well, and it is not appearing in Disk Management.
Drive 2, 3, and 4 - WD - Detected and I ran the tests using WD Lifegaurd Tools. Please see screenshots below.
When I connect all 4 drives to the Netgear, in netgear panel, only Drive 2 and Drive 3 marked as green checkpoint (small circle), the Drive 1 and Drive 4 has grey checkpoint (small circle).
What do you suggest?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
