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Forum Discussion
Solved
Root is 97% full
Hi. I am new to this, so apologies in advance. Whilst on holiday I started to receive error emails from the NAS that the anti virus software wasnt able to be updated. After a few days and now I get a ...
- Hi Mark, thank you for your reply.
I was trying to avoid the cost of netgear support, but I don’t even know what ssh is, so unfortunately will go down the support route. Thank you. John.
Welcome to the Community!
This is not a normal occurrence and this type of issue is usually escalated to Support so they can properly assist you on clearing your root OS volume and also to fix any possible cause why it was filled (App installed or saving on the said volume or logs filling up)
If you are comfortable on using SSH then there are posts available that advises on what to do if you want to do it yourself.
Otherwise, contacting NETGEAR Support is the best option. You can create a case online thru my.netgear.com. If your ReadyNAS is out of support then purchasing a contract like Pay-per-Incident Support is advised ($75).
HTH
Regards
- Hi Mark, thank you for your reply.
I was trying to avoid the cost of netgear support, but I don’t even know what ssh is, so unfortunately will go down the support route. Thank you. John.
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