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Forum Discussion
Setting up email alerts for ReadyNAS Pro 4 with Comcast
I want to set up email alerts for my ReadyNAS Pro 4 but I get an error message: Unable to contact SMTP host. Please check your entry. All the info I put in is correct for Comcast. My comcast email ad...
Thank you so much for staying with me on this problem. I still have the same error message "Unable to contact SMTP host. Please check your entry." This is so frustrating. I used to have the email alerts all set up at my previous business location. Same email addresses (but I didn't use Gmail, I used my business email - which is the same as in my previous location), that location was Comcast Business (which is one of my networks here at home - Comcast Business, the other network is residential Comcast) My responses are in red below:
Who told you that? I have a consumer gmail account, and I use that to send email notifications on my ReadyNAS.
I read it in the help directions on the Netgear website for the NAS I have.
On the gmail account side, you do need to
- disable two factor authentication Done
- turn "less secure app access" on Done
On the ReadyNAS, I have
- Alert Contact 1: set to my full gmail address Done
- Email Provider: set to gmail Done
- User: set to my gmail user name (without the @Gmail.com part) Done
- Password: set to my gmail account password Done
Clicking on "advanced", I see
- SMTP server: smtp.gmail.com Comes up automatically - can't change it - grayed out.
- SMTP port: 587 Comes up automatically - can't change it - grayed out.
- From: gmail user name (again without the @Gmail.com) Can't do this part: it automatically comes up with the Alert Contact 1 email address - no way to change it - grayed out.
*** after "FROM", I also have a box to check "Use TLS". This is automatically checked off (grayed out, can't change).
MacCollector wrote:
I still have the same error message "Unable to contact SMTP host. Please check your entry."
Well, getting this with both email accounts suggests that the NAS is unable to reach the internet.
Can you download the log zip file from the logs page? Then look in connman.log, and see if there are messages like the ones below.
Jan 05 18:14:24 NAS connmand[5597]: ntp: adjust (slew): +0.000417 sec Jan 05 18:31:28 NAS connmand[5597]: ntp: adjust (slew): -0.000659 sec Jan 05 18:48:32 NAS connmand[5597]: ntp: adjust (slew): -0.000682 sec Jan 05 19:05:36 NAS connmand[5597]: ntp: adjust (slew): +0.000557 sec Jan 05 19:13:04 NAS connmand[5597]: ntp: adjust (slew): -0.000023 sec
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