Forum Discussion

Aspirant

Mar 29, 2020

Setup wizard won't complete

Hi I recently had a problem with a full root drive that stopped my readynas from booting and failed to update to 6.10.3. I was able to remove some log files to bring the size down and update to 6.10...

Marc_V

NETGEAR Employee Retired

Mar 30, 2020

Greysquirrel

Have you tried doing an OS-Reinstall? This is to get the settings and configuration back to default.

it seems there are config files that might have been corrupted or deleted. It is also possible that it got to Read only mode.

If in any case this did not resolve the issue, it might be best to contact Support or if you have a full backup, restoring it after a Factory reset is another option.

HTH

Regards

Greysquirrel
Aspirant
Mar 30, 2020
Thanks Marc

i fear I may have been over zealous in my cull of large files clogging up the root volume.

I have run systemctl list-units and I get:
mysql.service loaded failed failed
systemmd-modules-load.service loaded failed failed

i have done an os reinstall with no joy.

regards
Matt
- Sandshark
  Sensei - Experienced User
  Mar 31, 2020
  Unfortunatel;y for you in this case, OS re-install tries to leave intact anything related to apps, so whatever is causing your problem is likely not getting erased.
  
  I think you are to the point of either needing Netgear paid support (for which you'll need to be able to boot to Tech Support mode) or doing a factory default and re-building the NAS from scratch.