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Forum Discussion
hamish_mclean
Dec 31, 2019Aspirant
Still/Again - cannot view all movie files on my TV......
I've had this issue for quite a while - through various iterations of firmware. I'm running 6.10.2 and I still cannot see all of the video/movie files on my ReadyNas. I can see lots of them but not...
StephenB
Dec 31, 2019Guru - Experienced User
One thing you could try is resetting the file permissions for the share(s). You'd do this on the file access page for the shares. After that try rescanning again, and see if anything changes.
Another possibility is that a mal-formed media file is crashing the scan (so it never actually completes). You could look in the log zip file for this possibility (checking system.log, kernel.log, and upnp-av.log).
Hammmer
Jan 01, 2020Aspirant
Rescan has not helped.
Files are fine - I can copy them onto a UBS Drive in my PC and then play the USB through the TV.
Many other file on the NAS can be played - it's just some that cannot.
The last time I spent time trying to fix the issue I stuffed up my readynas and had to 'recover' it from scratch - I'm a bit worried about that happening again.
- StephenBJan 01, 2020Guru - Experienced User
Hammmer wrote:
Rescan has not helped.
Did you try resetting file permissions before you did the rescan?
Also, did you look at the logs I suggested after the rescan?
If there are mal-formed media files, it is also possible (though time consuming) to find them by the process of elimination. For instance, move all the media files except the missing ones to a different share that has DLNA disabled. Then rescan, and see if your missing files reappear (they should). Assuming they do, move the files back in batches, rescanning each time, and checking that there are no missing files.
Another thing you could try is installing plex, and enabling its DLNA server instead of the built in DLNA, and see if it finds all the files.
- HammmerJan 04, 2020Aspirant
I've turned on DLNA for my "Home Folder" - don't think there's anything in there.
Perhaps this has forced a full rescan - can see a few more folders now - perhaps all.
However, cannot see Plex as an availalbe app. for my RN104.
When I click on Apps. I can only see 2.
- StephenBJan 05, 2020Guru - Experienced User
Hammmer wrote:
However, cannot see Plex as an availalbe app. for my RN104.
Plex distributes it directly from plex.tv/downloads. You'll select Netgear as the platform, and then when you click on Choose Package you'll select ARMv7. After you've downloaded the deb file, you upload it using the upload control of the apps page in the web ui.
Hammmer wrote:
I've turned on DLNA for my "Home Folder" - don't think there's anything in there.
Perhaps this has forced a full rescan - can see a few more folders now - perhaps all.
If all the media is shown now, then perhaps wait on plex.
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