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Forum Discussion
Client
May 31, 2012Aspirant
Support and Support contracts
Hello, We may be selling Netgear ReadyNAS 3200 machines to our customers. However we want to know how much Netgear support we can aspect when we are having troubles with these Nas. We were thinkin...
beisser1
Jun 02, 2012Tutor
please be aware that the customer needs to buy and register those contracts, not the reseller.
they need to be activated (just buying them doesnt make you eligible) before any service can be given.
so i would just offer them optional or even recommend to anyone who buys a nas :)
they need to be activated (just buying them doesnt make you eligible) before any service can be given.
so i would just offer them optional or even recommend to anyone who buys a nas :)
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