Forum Discussion

Aspirant

Jan 21, 2022

Turned off Snapshot feature and lost all old Snapshots.

We have a 526X and up until yesterday we had the snapshot feature enabled for a daily snapshot. It had been working without issue, but yesterday someone turned off the feature and now it seems that a...

Marc_V

NETGEAR Employee Retired

Jan 21, 2022

JamesS1413

Welcome to the Community!

Snapshot should not be deleted but Daily snapshots will be kept for a period of 4 weeks. If you need to recover or restore from a snapshot this article might help. You should be able to get access to the snapshots.

This article allows permitted user to access the snapshot.

HTH

JamesS1413
Aspirant
Jan 21, 2022
Thank you for the reply. The problem is when I go to the Recover Files section of the drive no snapshots show as available as you can see below.
However, below you can also see the NAS is showing 3.14 GB of space being used by snapshots. I am trying to figure out if that 3.14 GB is actually some of my snapshots but I am unable to see them for some reason. I am hoping that is the case, but at this point I assume it is a lost cause.
- StephenB
  Guru - Experienced User
  Jan 21, 2022
  It is possible to troubleshoot further, but that would require use of ssh.
  
  Even then, I think all you could do is make sure they are fully deleted - I don't know of anyway to get the, back into the web ui.
  - HelGoLAN
    Guide
    Jan 31, 2022
    What will happen with old snapshots if James turned snapshots simply ON again?