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Forum Discussion
eduj7im
Feb 09, 2020Aspirant
Ultra 4 on Safe mode, No Volume exist
Hi Team,
I'm using a Ultra 4 Readynas on OS 6.10
4x2TB drives
I recently have a power outage at my home and all of a sudden my NAS boots on safe mode. Its boots okay, goes to checking FS then goe's to safe mode.
I can access via HTTP but only using a default admin and password
Once I'm on the GUI , error says "No volume exist " on all 4 drives. There's important files I wasnt able to backup, therefore I'm here looking for some answers if my data is still salvable.
What I made so far none fixed it:
- Reboot
- Shutdown, Remount the 4 Drives on same location and boot again
- Reinstalled OS via OS reinstall boot.
- Raidar can see the drives all healthy
I'm looking for answers If I can still salvage my data? I read similar threads but none really give detail what was the fix
- possible issue could be root or Filesystem corruption
Some of the forums suggest to go to tech-support boot mode , access the drives and do a backup of the important data on external drives and factory restart?
- I can send logs
I've never tried backing up data on techsupport mode before therefore if someone can lead me how I can start would be appreciated.
- i can factory reset it but would like to backup some of the important files before doing it.
this is the closest thread my issue
Netgear support Paid support won't probably assist as my machine is EOS/EOL with unsupported OS
Thanks Guys!
6 Replies
- eduj7imAspirant
Just update:
I've removed the 2nd drive just to take a photo of it and mount it back again
and now 2nd drive is resyncing any thoughts? on the admin page it says there's 11 ATA errors
eduj7im wrote:
I've removed the 2nd drive just to take a photo of it and mount it back again
and now 2nd drive is resyncing any thoughts? on the admin page it says there's 11 ATA errors
Did you hot-insert the drive? (FWIW, you shouldn't have).
- eduj7imAspirant
Thanks for the response Stephen,
The NAS was shutdown before removing and reinserting it.
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