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Shaner1234's avatar
Shaner1234
Aspirant
Jun 05, 2019
Solved

Unable to log into RN104 after FW update

Hello! I’m having trouble accessing my ReadyNAS RN104 after upgrading the FW to 6.10.1. The system boots up normally. I can ping the IP address on my network. I can access the login page, and it ...
  • StephenB's avatar
    StephenB
    Jun 11, 2019

    Maybe try an OS reinstall next.  It does a partial reinstall of the operating system, which might repair whatever is wrong.  Instructions are on pages 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

     

    It won't affect your data.  However, it will

    • reset your admin password back to password
    • reset the network connection to use DHCP (and no bonding)
    • disables volume quota

    What other apps are you running on the RN104?

  • Shaner1234's avatar
    Shaner1234
    Aspirant
    Jun 06, 2019

    HI!! Thanks for getting back to me so quickly!  I Tried RAIDar and it works fine! Everything is green and healthy. Diags are clean. I was able to download the log files- which one might offer a clue as to the problem? 

     

    Successfully completed diagnostics System

    • Disk 4 has 55 Reallocated Sectors
    • Disk 4 has 1 Reallocation Events
    • Volume root is 100.00% full
    • /data is consuming 2655 MB

    Logs

    • No errors found.
    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Jun 06, 2019
      Shaner1234 wrote:

       

      • Disk 4 has 55 Reallocated Sectors
      • Disk 4 has 1 Reallocation Events

      This is not great, personally I'd replace this disk.

       

      Shaner1234 wrote:
      • Volume root is 100.00% full

      But this is the more urgent problem.  Were you running Antivirus?

       

      Paid support (my.netgear.com) can easily take care of the full volume.  If you are comfortable with the linux command line you could also attempt to diagnose/solve it yourself.

      • Shaner1234's avatar
        Shaner1234
        Aspirant
        Jun 06, 2019
        Yeah, I have some spare disc's standing by, I want to try to get it running first though.

        The root message did catch my attention, but I'm not quite sure what it means. I did have anti-virus on before I attempted the upgrade.

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