NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to log into RN104 after FW update
Hello! I’m having trouble accessing my ReadyNAS RN104 after upgrading the FW to 6.10.1. The system boots up normally. I can ping the IP address on my network. I can access the login page, and it ...
Maybe try an OS reinstall next. It does a partial reinstall of the operating system, which might repair whatever is wrong. Instructions are on pages 28-29 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
It won't affect your data. However, it will
- reset your admin password back to password
- reset the network connection to use DHCP (and no bonding)
- disables volume quota
What other apps are you running on the RN104?
HI!! Thanks for getting back to me so quickly! I Tried RAIDar and it works fine! Everything is green and healthy. Diags are clean. I was able to download the log files- which one might offer a clue as to the problem?
Successfully completed diagnostics System
- Disk 4 has 55 Reallocated Sectors
- Disk 4 has 1 Reallocation Events
- Volume root is 100.00% full
- /data is consuming 2655 MB
Logs
- No errors found.
Shaner1234 wrote:
- Disk 4 has 55 Reallocated Sectors
- Disk 4 has 1 Reallocation Events
This is not great, personally I'd replace this disk.
Shaner1234 wrote:
- Volume root is 100.00% full
But this is the more urgent problem. Were you running Antivirus?
Paid support (my.netgear.com) can easily take care of the full volume. If you are comfortable with the linux command line you could also attempt to diagnose/solve it yourself.
- Yeah, I have some spare disc's standing by, I want to try to get it running first though.
The root message did catch my attention, but I'm not quite sure what it means. I did have anti-virus on before I attempted the upgrade.
Shaner1234 wrote:
The root message did catch my attention, but I'm not quite sure what it means. I did have anti-virus on before I attempted the upgrade.The operating system lives on the disks in a 4 GB partition. If something goes wrong, and that partition gets full then lots of bad stuff can happen. In particular, the NAS can fail to boot, and NAS configuration files can become corrupted.
You can try this procedure to clean up the root: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/System-volume-root-s-usage-is-90-RN102/m-p/1723405#M178497
If it's not the Antivirus, then you'd need to look further to identify the files that are filling the OS partition.
Thanks for the help! I was able to SSH in, but didn't find anything abnormal in /var/lib/clamav:
root@RehmNAS:/var/lib/clamav# ls -lsh total 154M 4.0K -rw-r--r-- 1 root root 48 Jun 9 16:06 antivir.ini 992K -rw-r--r-- 1 root root 990K Jan 25 13:27 bytecode.cld 41M -rw-r--r-- 1 root root 41M Jun 9 16:01 daily.cvd 113M -rw-r--r-- 1 root root 113M Apr 1 2018 main.cvd 4.0K -rw------- 1 root root 1.6K Jun 9 16:06 mirrors.dat root@RehmNAS:/var/lib/clamav#
So I followed the troubleshooting in the post you linked to. In the /mnt directory i found about 300 files named "chunk-stream1-00XXX.m4s"
They range in size from 2.0M to 0K. total size of /mnt is 284M. Any idea what these are and if I still need them? I did have a plex server installed that began acting up right before this started happening.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
