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Forum Discussion
SLK-Purdue
May 03, 2022Luminary
Unable to send Alerts via Sign in with Google
Google is making changes is the area and looks like latest ReadyNAS FW stopped being able to send Alerts with Google on May 1, 2022. Scott Model: ReadyNAS 312 Firmware: 6.10.7 Context: syst...
StephenB
May 04, 2022Guru - Experienced User
SLK-Purdue wrote:
Google is making changes is the area and looks like latest ReadyNAS FW stopped being able to send Alerts with Google on May 1, 2022.
Interesting. I enable the "less secure apps" option in gmail myself, and haven't seen this. But I have received notice that that they will deprecate "less secure apps" on May 30th. Hopefully Netgear will address this quickly ( tagging Mark_V and JeraldM )
I'll need to switch to a different email provider for my two legacy NAS (running 4.1.x firmware). Or live w/o the alerts.
- JeraldMMay 04, 2022NETGEAR Employee Retired
Hi SLK-Purdue,
Thanks for the ping StephenB!
I tried testing this out and it seems to be working on my end.
I also had "less secure apps" option disabled and the test message was sent to my email.
And just to confirm, after signing in with your Google account, is the screenshot provided below the same as yours?
Regards,
JeraldM
NETGEAR Community Team
- SLK-PurdueMay 04, 2022Luminary
When I try "Sign in with Google", I get a pop-up that says "Redirecting. Please wait ..." that eventually times out with the error message I sent. Just for fun, I did a reboot and tried Edge browser (had been using Chrome). Got same results. Odd ....
Scott
- SLK-PurdueMay 04, 2022Luminary
Also tried entering that email set up manually. No joy there either. Same error.
Scott
- SLK-PurdueMay 05, 2022Luminary
Is there a log I can pull to help on this? I can telnet in and I have Linux experience.
Scott
- SLK-PurdueMay 05, 2022Luminary
Here is log entry in msmtp.log from most recent attempt
May 05 11:25:15 host=smtp.gmail.com tls=on auth=on user=XXXXXX@gmail.com from=XXXXX@gmail.com recipients=XXXXX@gmail.com,XXXXX@gmail.comYYY@purdue.edu,zzz@purdue.edu smtpstatus=530 smtpmsg='530-5.7.0 Authentication Required. Learn more at\n530 5.7.0 https://support.google.com/mail/?p=WantAuthError n12-20020a92dd0c000000b002cde6e352basm526121ilm.4 - gsmtp' errormsg='envelope from address XXXXX@gmail.com not accepted by the server' exitcode=EX_DATAERR
Looks like an auth issue but I have confirmed my auth is valid.
- JeraldMMay 05, 2022NETGEAR Employee Retired
Hi SLK-Purdue,
It does look like an auth issue and I assume the most recent attempt was when you manually set it up, right?
In this case, would it be possible if you could try signing in Google using an incognito browser and if possible, removing all of the alert contacts as well?
Regards,
JeraldM
NETGEAR Community Team
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