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Forum Discussion
Pete_Mc
Aug 02, 2021Aspirant
Upgrade Pro6 to RN626X
My Pro6 (w/ OS6) is starting to have issues (again). It looks like a firmware issue where it just disappears and nothing specific in the logs. The box is old enough that it's probably not worth spe...
Sandshark
Aug 02, 2021Sensei
When you say "it disappears", do you mean the NAS disappears from the network, or something else? Have you tried both Ethernet ports? That can be a sign of a failing power supply, as the LAN and on/off circuitry use a dedicated power source (+5VSB) within the supply that's always on unless the unit is unplugged or off via the rear switch. Being on all the time, it's a common initial failure of the supply.
Pete_Mc
Aug 02, 2021Aspirant
No, not a NIC issue. Looks like the unit just freezes up with nothing in the logs, so no real direction even if I wanted to fix it.
Tried reloading the FW without any change. Could be a memory or processor issue but not sure it's worth the time to try and trouble shoot the issue. If I had some free time then maybe.
- mdgmAug 03, 2021Virtuoso
The memory test boot menu option is easy to run.
The serial console might pick up a problem that is not captured by the logs.
- SandsharkAug 03, 2021Sensei
Have you upgraded to at least 2GB of RAM? Some have reported issues with legacy units running OS6 with only the original 1GB. All Intel based native OS6 NAS have shipped with at least 2GB.
- Pete_McAug 03, 2021Aspirant
Yes, 2GB of RAM.
And the unit has been running fine for years. Both before and after the OS6 upgrade. Just thinking it is reaching it's EOL. Fixable, quite possible. But it's not like I'm sitting around watching TV all day and have unlimited time to do more trouble shooting than I already have. Some times the smart move is to just move on.
(There's the old story about the small biz owner that would spend days trying to reconcile when his inventory was off by something like a single salt shaker....)
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