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Forum Discussion
Very frustrating tech support (15682575)
I purchased a ReadyNAS Ultra a few months ago. The first unit failed and was replaced by NetGear. I had to pay for the shipping... Almost immediately the second unit started acting up. This has tur...
UPDATE
I received a call from a L3 tech last night, saying he had repaired one of the system partitions, and that as soon as it rebuilt / resynched, everything would be perfectly fine. So this morning as per instructions I rebooted the system at 9AM. Now it's showing drives 1 and 3 DEAD, and the volume still degraded. That was 3 hours ago... haven't heard a word yet from L3 tech support on what to expect next.
I received a call from a L3 tech last night, saying he had repaired one of the system partitions, and that as soon as it rebuilt / resynched, everything would be perfectly fine. So this morning as per instructions I rebooted the system at 9AM. Now it's showing drives 1 and 3 DEAD, and the volume still degraded. That was 3 hours ago... haven't heard a word yet from L3 tech support on what to expect next.
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