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Forum Discussion
Very frustrating tech support (15682575)
I purchased a ReadyNAS Ultra a few months ago. The first unit failed and was replaced by NetGear. I had to pay for the shipping... Almost immediately the second unit started acting up. This has tur...
The L3 tech (Angelo Macadaan) finally emailed me yesterday saying he was working on my system again, and that it should be back up and running perfectly this morning. Just rebooted as per his instructions, and Drive 1 is still showing DEAD. It's now been TWO WEEKS since I opened this case.
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