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Forum Discussion
Very frustrating tech support (15682575)
I purchased a ReadyNAS Ultra a few months ago. The first unit failed and was replaced by NetGear. I had to pay for the shipping... Almost immediately the second unit started acting up. This has tur...
So Angelo and engineering worked on it last night, and said the RAID level of the operating system partition was different than that of the Data partition. How could that happen???
As requested, I rebooted the system this morning.
Good News:
All four disks are showing on line.
I think the data is still present. I'm not sure, as I can't access some of it due to missing user accounts.
Bad News:
Most of the rest of the config looks like it's been blown away.
The hostname of the unit has been cleared.
User accounts and permissions are gone.
Volume maintenance settings have all been wiped out.
Share info is present, but most AFP share restrictions have been reset.
TimeMachine settings have been reset.
NTP settings wiped clean.
Etc.
In other words, the system appears to have been almost completely reset to defaults.
Not sure if the system is finally stable or not... waiting for information from tech support. Probably take another day to get an answer... And how did the system ever get messed up like this? Is this going to happen again? I'm feeling very uncomfortable about this ReadyNAS unit. I was really optimistic when I bought the unit based on positive reviews... I'm sure not now.
As requested, I rebooted the system this morning.
Good News:
All four disks are showing on line.
I think the data is still present. I'm not sure, as I can't access some of it due to missing user accounts.
Bad News:
Most of the rest of the config looks like it's been blown away.
The hostname of the unit has been cleared.
User accounts and permissions are gone.
Volume maintenance settings have all been wiped out.
Share info is present, but most AFP share restrictions have been reset.
TimeMachine settings have been reset.
NTP settings wiped clean.
Etc.
In other words, the system appears to have been almost completely reset to defaults.
Not sure if the system is finally stable or not... waiting for information from tech support. Probably take another day to get an answer... And how did the system ever get messed up like this? Is this going to happen again? I'm feeling very uncomfortable about this ReadyNAS unit. I was really optimistic when I bought the unit based on positive reviews... I'm sure not now.
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