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Forum Discussion
Very frustrating tech support (15682575)
I purchased a ReadyNAS Ultra a few months ago. The first unit failed and was replaced by NetGear. I had to pay for the shipping... Almost immediately the second unit started acting up. This has tur...
L2 tech support called me a couple of times today saying the case has been re-escalated to L3, but they see no indication whatsoever in the case notes that anything has been done today at all. Geez... just amazingly poor service.
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