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Forum Discussion
Very frustrating tech support (15682575)
I purchased a ReadyNAS Ultra a few months ago. The first unit failed and was replaced by NetGear. I had to pay for the shipping... Almost immediately the second unit started acting up. This has tur...
Well, if the volume is healthy, you should not have any problems replacing the disk with a suitable replacement. We do suffer disk failures from time to time. If the volume is healthy and no other disks are about to fail, it is a matter of hot pulling the failing/failed disk and hot adding the replacement. So far, I have lost one disk over four years on my NV+ and three disks over two NVX units over the last year. I have RMA'ed each, and Seagate has promptly sent me a replacement on the first two. I have one that SeaTools for DOS has repaired, and one I have to RMA (it failed Saturday).
Just to cover the bases, it sure wouldn't hurt to make sure your backup is current. Then if a second drive fails while synching the replacement, you will be covered.
Just to cover the bases, it sure wouldn't hurt to make sure your backup is current. Then if a second drive fails while synching the replacement, you will be covered.
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