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Forum Discussion
Very frustrating tech support (15682575)
I purchased a ReadyNAS Ultra a few months ago. The first unit failed and was replaced by NetGear. I had to pay for the shipping... Almost immediately the second unit started acting up. This has tur...
I would certainly perform the vendor tests on the drive. But, again, I would make sure my backup was current.
If you hot pull the problem drive and perform the tests and then hot add it back it will be tested and then the system will go through a resync of the volume. You may have to remove the partitions while connected to the PC if it passes the SeaTools tests.
It is certainly possible even probably to lose a drive. Although after all the problems, I can understand why you would consider the unit being at fault, but the fact is that drive failure must be investigated and eliminated as the cause.
If you hot pull the problem drive and perform the tests and then hot add it back it will be tested and then the system will go through a resync of the volume. You may have to remove the partitions while connected to the PC if it passes the SeaTools tests.
It is certainly possible even probably to lose a drive. Although after all the problems, I can understand why you would consider the unit being at fault, but the fact is that drive failure must be investigated and eliminated as the cause.
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