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Forum Discussion
WD20EARS just added on the official HCL - mistake and issues
The official HCL has (quietly !) been updated for Sparc based machines with a 2TB WD desktop class drive: the WD20EARS (http://www.readynas.com/?page_id=82). This is in principle good news as the WD20...
I wish I discovered this forum and topic a couple of weeks ago.
I didn't so I bought the readynas duo plus two WD20EARS drives. I checked the compatability list and noticed the reference to "Firmware 80.00A80, Model # WD20EARS-00S8B1", but as one can not specify part numbers to that level online I assumed things would be ok.
My device arrived 3 days ago and I started setting it up. All fine till I installed the second drive. It failed, and any attempt to get the second drive recognised always failed. It says "The disk attached to channel 1 could not be used. The most common reasons are RAID resync in progress, faulty drives, and disks that are too small to be added to the array." Nonsense obviously.
I tried ringing Netgear support, what a waste of time that is. Several times the phone goes dead. It took 3 attempts to reach the point of getting a case number.
Anyway to cut to the chase, I was eventually advised to reinstall the firmware. I don't think it helped but I noticed that led 2 was lit when there was just one disk in slot 1! I decided to do a factory reset (System/Update/Factory Default)
When I did this I got the option on the RAIDar screen to click on Setup. This i did and was presented with two options, either use RAID-X or "Flexible RAID", i.e. normal RAID in anyone else's language. FIrst I tried RAID-X, same result.
I repeated the process and chose "Flexible RAID". This worked, with one proviso. It said it was going to take 5 hours. After a couple of hours it froze completely and I had to force it to shutdown with the blue button. After this it came up saying it was fine. It has been working happily since then. I forced a file system check just in case.
I rang Netgear back and they then decided to tell me that the hardware was incompatible. Note that this was the first time they said this even though I had spoken to them half a dozen times before. Of course it is purely random who you get to talk to,
Now I have just found this thread and I am wondering whether to stick with what I have or try updating the firmware to this beta version - once I find out where to download it from. I am worried about this talk of performance issues, how can i measure it, and what should I expect?
I didn't so I bought the readynas duo plus two WD20EARS drives. I checked the compatability list and noticed the reference to "Firmware 80.00A80, Model # WD20EARS-00S8B1", but as one can not specify part numbers to that level online I assumed things would be ok.
My device arrived 3 days ago and I started setting it up. All fine till I installed the second drive. It failed, and any attempt to get the second drive recognised always failed. It says "The disk attached to channel 1 could not be used. The most common reasons are RAID resync in progress, faulty drives, and disks that are too small to be added to the array." Nonsense obviously.
I tried ringing Netgear support, what a waste of time that is. Several times the phone goes dead. It took 3 attempts to reach the point of getting a case number.
Anyway to cut to the chase, I was eventually advised to reinstall the firmware. I don't think it helped but I noticed that led 2 was lit when there was just one disk in slot 1! I decided to do a factory reset (System/Update/Factory Default)
When I did this I got the option on the RAIDar screen to click on Setup. This i did and was presented with two options, either use RAID-X or "Flexible RAID", i.e. normal RAID in anyone else's language. FIrst I tried RAID-X, same result.
I repeated the process and chose "Flexible RAID". This worked, with one proviso. It said it was going to take 5 hours. After a couple of hours it froze completely and I had to force it to shutdown with the blue button. After this it came up saying it was fine. It has been working happily since then. I forced a file system check just in case.
I rang Netgear back and they then decided to tell me that the hardware was incompatible. Note that this was the first time they said this even though I had spoken to them half a dozen times before. Of course it is purely random who you get to talk to,
Now I have just found this thread and I am wondering whether to stick with what I have or try updating the firmware to this beta version - once I find out where to download it from. I am worried about this talk of performance issues, how can i measure it, and what should I expect?
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