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Forum Discussion
Western Digital WD1002FBYS head click noise (#10987106)
Hi Everyone, I need help with what appears to be a compatibility issue with the ReadyNAS Pro Pioneer and HCL approved Western Digital drives. For background please see: Strange Problem with West...
@dhl:
> This is not the same behavior as with the ReadyNAS.
Maybe it isn't, but i wanted to confirm that this isn't (only) a problem of the ReadyNAS, but a problem of these particular WD disks with ReadyNAS or other controllers.
When having disk activity, i don't hear the clicksound. When server is not busy for a while, the clicking starts. It doesn't stop after 30 secs.
> If so, maybe the RAID controller or firmware are a factor.
I think that is true... problem is where to complain, WD or the manufacturer of the controller.
Or maybe the drives can be configured in a way not to respond to a specific command ("park yourself") they receive?
BTW: i want to contact WD about this. Do you have a call-number i can refer to?
> This is not the same behavior as with the ReadyNAS.
Maybe it isn't, but i wanted to confirm that this isn't (only) a problem of the ReadyNAS, but a problem of these particular WD disks with ReadyNAS or other controllers.
When having disk activity, i don't hear the clicksound. When server is not busy for a while, the clicking starts. It doesn't stop after 30 secs.
> If so, maybe the RAID controller or firmware are a factor.
I think that is true... problem is where to complain, WD or the manufacturer of the controller.
Or maybe the drives can be configured in a way not to respond to a specific command ("park yourself") they receive?
BTW: i want to contact WD about this. Do you have a call-number i can refer to?
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