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Forum Discussion
dhl
Oct 13, 2009Luminary
Western Digital WD1002FBYS head click noise (#10987106)
Hi Everyone, I need help with what appears to be a compatibility issue with the ReadyNAS Pro Pioneer and HCL approved Western Digital drives. For background please see: Strange Problem with West...
dhl
Feb 11, 2010Luminary
Pogo! wrote: @dhl:
i managed to record my clicksound. Compared to yours, it is definitely the same sound. Please let me know if you are interested, so i can let you download this sound in Mp3 format.
@Pogo! - yes, I would definitely be interested in hearing your recording. Please post the sound and let us know the URL.
I'm in San Francisco and just got back from the MacWorld 2010 expo. Western Digital had a booth there and I talked to one of the reps explaining the problem. I then had him listen to the sound which I had loaded on my iPhone. Here's his exact words to me:
"I've never heard *any* of our drives make that sound before. That is definitely not right."
His theory is that the SATA controller or firmware is sending a repeating "wake-up" signal to the drives, or that the drives are not getting stable power from the power supply.
In either case, it's a problem caused by the host device, i.e. the ReadyNAS, not the drives.
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