Western Digital WD1002FBYS head click noise (#10987106)

@dhl:

dhl wrote:
So I just want to confirm: This is a Win 2008 server with and Adaptec RAID controller?

Yes. To be more specific: Intel motherboard, Adaptec 1430SA Raid Controller, 2 WD1002FBYS connected to the Adaptec controller, in RAID 1 (only 1 volume). Drives have 2 NTFS partitions, first partition is drive C: with Windows 2008 Server SP1, second partition (D:) contains my data.

I wrote in an earlier post that the clicking starts after being idle for some time. That's not true: i noticed that the clicking starts after booting up, before the login screen appears. I think it is starting just after the driver for the RAID controller is loaded.

What i tried until now:
- booting with another OS on boot CD, so the drivers of the controller are not loaded: no clicking
- attached the drives to the internal SATA connector of the mainboard, to check SMART: no SMART errors.
- ran WD Diagnostics to check the drives: no errors, drives are healthy
- looked at the Intellipark settings (not sure if these drives have Intellipark) but it is disabled, that what i want.
- updated Raid controller drivers in Windows 2008, this didn't solve the problem.

What i want to try next week:
- try another powersupply, just to be sure (because you mentioned this in an earlier post as suggested by WD)
- Install Windows 2008 R2.

I have send an email to WD, no answer until now.

I have send an email to Adaptec, they responded within one day:

During normal operation the drives really shouldn't make too much noise other than when the system is powered on or rebooted. You may want to contact Western Digital to see if they have any suggestions as you are already running the most recent driver and firmware for the Adaptec 1430SA.