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Forum Discussion

dhl's avatar
dhl
Luminary
Oct 13, 2009

Western Digital WD1002FBYS head click noise (#10987106)

Hi Everyone, I need help with what appears to be a compatibility issue with the ReadyNAS Pro Pioneer and HCL approved Western Digital drives. For background please see: Strange Problem with West...
Hw & Hw Compatibility
Other
dhl's avatar
dhl
Luminary
Mar 04, 2010
chirpa wrote:
dhl,

Please download a set of system logs. Wait a few minutes, then download another set after you hear a few clicks. Open up disk_smart.log in both and compare the Load Cycle Count, is it increasing?

Also please send the logs into us to check out. Link in my sig with contact info.

I'll be able to check from the logs then, but are you running RAIDiator 4.2.9 yet?



Hi Chirpa,

I'm currently running 4.2.7

Would you like me to upgrade to 4.2.9 before I send you the logs? The ReadyNAS is in a factory default state so anything you need is

Thanks!
--dhl

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