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strykeroz's avatar
Jun 07, 2019

What is ReadyNAS 214 doing when backup button LED is flashing?

Hi guys

This doesn't appear to be covered in the user manual.  But apologies in advance if it's there and I'm missing it. 

Today my ReadyNAS214 wasn't presenting an admin page and was showing offline in the ReadyCLOUD client, its power light was on with all 4 drive lights on, but as long as I watched the drive activity light wasn't lit.  

Since I couldn't find any info on what that LED pattern meant I cycled the power and it booted fine, and the backup light is now out.  There's nothing in the log to indicate something was wrong and there's no email alerts either.  It's not half a day since the most recent daily backup to USB and the weekly snapshots were done yesterday.

Is the backup light flashing a sign something was amiss?

Thanks, Geoff

 

7 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    strykeroz wrote:

    its power light was on with all 4 drive lights on, but as long as I watched the drive activity light wasn't lit.  

    Since I couldn't find any info on what that LED pattern meant

     


    Page 57 of the user manual says this pattern is normal.  http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

     


    strykeroz wrote:

     

    Is the backup light flashing a sign something was amiss?

     


    I'm confused here, since this is the first mention of the backup light flashing.  Was it flashing before you rebooted?

    • strykeroz's avatar
      strykeroz
      Tutor

      StephenB wrote:

       


      strykeroz wrote:

       

      Is the backup light flashing a sign something was amiss?

       


      I'm confused here, since this is the first mention of the backup light flashing.  Was it flashing before you rebooted?


      It's the first mention, if you ignore my subject...but I can see how I could have asked that better. :smileywink:

      Yes. It was flashing originally, along with the other lights as described and the device appearing offline.  Rebooting, the flashing backup button LED was extinguished and there's no hint of what was going on in the logs etc.

      Does the backup LED flashing mean anything that might lead to an expanation why this ReadyNAS stops presenting its admin login page and appearing offline?

      Thanks, Geoff

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        strykeroz wrote:

        Does the backup LED flashing mean anything that might lead to an expanation why this ReadyNAS stops presenting its admin login page and appearing offline?

         


        I don't know if it's related to that - hopefully JohnCM_S or Marc_V can comment.

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi @strykeroz

     

    Usually the backup LED blinks if there's a job running. Do you have any job that you have assigned when the backup button is pushed? Did you notice if you have pushed the button after the reboot? It is also possible that the backup ran before this happened did not complete properly.

     

    We need to check the full logs can you send it through PM? Also, what does the LCD show?

     

    Kindly try pushing the power button 1 time during boot time when the progress bar show up and let me know of the status it showed.

     

    Regards

    • strykeroz's avatar
      strykeroz
      Tutor

      Thanks for progressing this Marc

      I don't have any jobs assigned to the button, and I have not touched the device prior to finding it unresponsive (on booting my PC it showed as offline so that's why I had a look).

      There was nothing showing on the LCD at the time, and pressing the power button didn't change this so I cycled the power by removing the plug.

      I should add since this happened and I posted, the RN214 is once again functioning fine.  It's not the first time it's done this however.

      I'll send you the log later tonight.

      Cheers, Geoff

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