NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

leahcimd1's avatar
leahcimd1
Apprentice
Sep 10, 2015
Solved

ReadyNAS Duo v2 Flashing Backup LED

Hi,

 

I am having a problem with one of my ReadyNAS Duo v2 units. Firmware version is 5.3.11.

 

I powered down via the Dashboard web interface.

 

When I powered back up about 10minutes later the problem started.

 

  • The power LED is on
  • The backup LED is flashing rapidly
  • Raidar cannot see it
  • It does not show on my network
  • It will not power down using the power button, I have to disconnect the power

I have tried to access the boot menu by pressing the reset button while reconnecting the power, but all that happens is that I get the same power LED=on, backup LED=flashing.

 

Can anyone help with this?

 

  • You cannot just put the disks into the 102, they will be wiped.

    Your best option if you have another duo v2 is to use that chassis to access the data and copy it to the new 102 when it is set up.  Make sure the firmware on the working duo v2 is up to date first.

    Dont mix the disks up and label them ( the ones from the broken duo and those in the working duo) according to slot number. 

19 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Why the http://www.mydigitalpix.me.uk/ link?

     

    Is the duo still covered by warranty (3 years for the original purchaser).  If so, contact support.  This sounds like hardware to me.

     

    You might also use RAIDar and see if it gives any more status.

    • leahcimd1's avatar
      leahcimd1
      Apprentice

      Hi StephenB,

       

      Hardware warranty expired on the 20th April this year.

       

      Raidar cannot see the ReadyNAS

       

      The green LED on the LAN connection is on with occasional blinking.

       

      • vandermerwe's avatar
        vandermerwe
        Master

        Are you absolutely certain that when you push the reset button the switch is engaged? 

        It is certainly an ominous sign if you cannot access the boot menu.

        You could perhaps check that the memory is seated properly and try again.

         

        What happens when the unit is booted with no disks, and also with another spare disk that you know is good?

         

         

         

  • Absolutely.
    The nas must always be off when performing a
    migration from one device to another similar device. The firmware on the new device must also already have been updated to at least the version that is present on the disks that are going in.
    • leahcimd1's avatar
      leahcimd1
      Apprentice

      Thanks for clarifying, the second Duo v2 is already updated to v5.3.11

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More