NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

miked4u's avatar
miked4u
Aspirant
Nov 04, 2016
Solved

readynas backup

I just "upgraded" to OS 6.6 from 6.51 and can't do a backup from my PC to my ReadyNas312.  When I try to do it manually, the staus goes to "in-process" but never finishes.  The log does not show any errors but shows that I cancelled the process.  Everything worked correctly before upgrading firmware. I can access my files on readynas from my computer and can darg and drop from one to the other, it just doesn't work when I try to use the (incremental) backup method.   This ocuured when I upgraded from 6.51 to 6.52 but I downgraded back to 6.51 and evrything was fine.  Now that I went up to 6.6, I can't seem to downgrade back to 6.1.  This has become very frustrating.  Any suggestions?

  • The suggestive do answer is certainly one way to go. For a more complete discussion on my backup issues can be seen in my thread in Tech Support.  I urge those having problems with scheduled backups to look at the answer in that thread.  Thanks for your interest and help.

18 Replies

Replies have been turned off for this discussion
  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi miked4u,

     

    Unfortunately, you can no longer downgrade when you go to 6.6.0. Regarding your back-up, have you tried creating a new back-up job? Or maybe create some test shares and test back-up.

     

     

    Regards,

    • miked4u's avatar
      miked4u
      Aspirant

      Yup, I created a new backup with a test file and share, but had no luck.  When I configured the backup, I was able to connect with the source share.  The light on the readynas indicates a backup is in progress as does the status on the admin page, but nothing gets transferred and the process never ends.  I am open to other sugesstions.

      • FramerV's avatar
        FramerV
        NETGEAR Employee Retired

        Hi miked4u,

         

        What is your source and destination?

         

         

        Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More