NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Superdan186
Feb 22, 2017Tutor
Windows7 Can't connect to my ReadyNAS 104
I just update my ReadyNAS104 firmware to 6.6.1, Now I can't access to my NAS from my computer windows7. it was working fine. keep asking me to enter username and password. I enter everything and stil...
mdgm-ntgr
Feb 24, 2017NETGEAR Employee Retired
aalexandrebeta wrote:
The 6.6.1 FW is painfull and the beta release of the 6.7.0 is done and waiting the official FW release!
We've released a second 6.7.0 Beta firmware now and it would be wrong to assume that every possible problem would be a bug that a firmware update would solve.
Superdan186 can you still login to the web admin page?
Which firmware did you update from?
Which services are you running?
Which apps do you have installed?
Superdan186
Feb 28, 2017Tutor
I login using raidar and I don't remember what was the version before 6.6.1. I update from nas auto update as I login it say update available so I did. Service running SMB AFP NFS FTP iTunes ReadyDLNA HTTPS AntiVirus. I don't have any app install I think is useless. I still can't login my own server all my computer mapping drive are disconnected.
- StephenBFeb 28, 2017Guru - Experienced User
You might turn off AntiVirus for a bit.
Did you try turning SMB off, and then back on again?
What happens if you run cmd on the PC and enter
net use * /delete
net use t: \\nas-ip-address\data /user:admin nas-admin-password
The first command terminates any network sessions. It doesn't actually delete anything.
The second command maps the NAS data volume to drive letter t of the PC. It requires NAS admin credentials. Use the real ip address and password where the placeholders are. Also be careful on spaces and slash direction.
- aalexandrebetaMar 01, 2017Master
- Superdan186Mar 19, 2017Tutor
I try 2 cmd line you ask and the result was
net use * /delete
There are no entries in the list.net use t: \\nas-ip-address\data /user:admin
The command completed successfullyI got a map drive now is T but I still can't connect using my windows network still ask me for user name and password.
when I restart my computer I go into network then it work for one time I can copy a file or grab a file is ok. after that used for a few minute. I when back to network click on my nas and it won't work again. I only got one chance after restart computer.
- FramerVMar 22, 2017NETGEAR Employee Retired
Hi Superdan186,
It seems odd that the Windows 7 allows you to connect to it for a few minutes only. Just for isolation, do you have other devices connecting to the NAS?
You can probably send the logs as well for further checking.
How do I send all logs to ReadyNAS Community moderators?
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!