Forum Discussion

wtr1975

Aspirant

Mar 25, 2020

Error btrfs_root_node+38 what to do

I logged into my ReadyNAS and had a notification for an update. I downloaded and was directed to reboot. The reboot stopped at 43% and I am now receiving the following error message: "btrfs_root_nod...

JohnCM_S

NETGEAR Employee Retired

Mar 25, 2020

Hi wtr1975,

Welcome to the Community!

This might be related to the file system based on the error.

Do you have a backup of your data?

Is the NAS detected on RAIDar? If yes, can you download the system logs?

Regards,

wtr1975

Aspirant

Mar 25, 2020

The two files in the ReadyNAS are the only backup storage (i.e Raid 1 backsup to Raid 2). I am going to purchase an external harddrive and attempt to backup before doing anything. The ReadyNas is not detected on the RAIDar

wtr1975
Aspirant
Mar 25, 2020
I had read a post from a couple of years ago in which someone did a factory reset. Not sure if that is the route to go.
- StephenB
  Guru - Experienced User
  Mar 26, 2020
  wtr1975 wrote:
  
  I had read a post from a couple of years ago in which someone did a factory reset. Not sure if that is the route to go.
  
  That will resolve the problem, but you will lose all the data.