Forum Discussion

Cmk2022

Aspirant

Jun 24, 2022

Solved

I lost my camera license when the ReadyNAS RN102 Device was reset

I lost my camera license when the ReadyNAS RN102 Device was reset I have the product serial number, can I use this to find the lost license?

Marc_V
Aug 09, 2022
Cmk2022

Welcome to the Community!

We might be able to get license information from your NAS MAC Address, I have sent you a PM.

HTH

StephenB

Guru - Experienced User

Jun 24, 2022

Cmk2022 wrote:

I lost my camera license when the ReadyNAS RN102 Device was reset

I have the product serial number, can I use this to find the lost license?

I'm tagging the mods ( JeraldM and Marc_V ) so they can follow up.

Cmk2022

Aspirant

Jun 27, 2022

If I can't get my license back, where can I buy it?

Sandshark
Sensei - Experienced User
Jun 27, 2022
It's been EoL for quite some time, so you can't buy a replacement license.

Personally, I use Blue Iris running on a PC and just have the NAS set up as the archival location so the drive on the PC can still remain smallish.
- StephenB
  Guru - Experienced User
  Jun 27, 2022
  Sandshark wrote:
  
  It's been EoL for quite some time, so you can't buy a replacement license.
  
  Cmk2022: True. Still, the mods might be able to take care of this for you, so wait a bit longer.
  
  Also, there were two different packages offered
  
  ReadyNAS Surveillance
  
  Milestone Arcus
  
  Do you know which you had?
  - Cmk2022
    Aspirant
    Jun 28, 2022
    ReadyNAS Surveillance.