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Forum Discussion
OLC "error getting local snapshot"
Hi, since yesterday (more or less, I don't know exactly), our OLC can't sync with Egnyte. The only message displayed in the logs is "error getting local snapshot". Time ago, following a reboot, the...
JohnnyEgnyte wrote: Have you upgraded to the latest OLC version? If you have and this problem occurs please submit a support ticket, we are in the process of monitoring any sync issues after our latest release.
No, I've not upgraded yet. We're still at version 6.7.1. Anyway, now the error disappeared, but OLC has been in "Applying workgroup changes" state for a day. Should I submit a support ticket anyway? Could this be solved updating to the latest firmware version?
Thanks in advance.
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