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Forum Discussion
OLC "error getting local snapshot"
Hi, since yesterday (more or less, I don't know exactly), our OLC can't sync with Egnyte. The only message displayed in the logs is "error getting local snapshot". Time ago, following a reboot, the...
JohnnyEgnyte wrote:
Yes, please upgrade to the latest OLC version. This might be a sync issue due to the outdated version you are currently using. After upgrading let me know if any issue persists, I can take it up with support.
The upgrade worked, but we're unable to sync yet. The logs say "unknown error". Is there anything else I can do to get more information about what's happening?
Thanks in advance.
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