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Forum Discussion
silverhead
May 28, 2012Aspirant
OLC "error getting local snapshot"
Hi, since yesterday (more or less, I don't know exactly), our OLC can't sync with Egnyte. The only message displayed in the logs is "error getting local snapshot". Time ago, following a reboot, the...
silverhead
Jun 01, 2012Aspirant
JohnnyEgnyte wrote: Can you submit a ticket and then provide the ticket #? I'll escalate your ticket and talk with support.
This is weird. I've just sent a support request directly from OLC, and when I checked again ... it was already working! It started working at 1:58am and has been since then with no errors.
I don't know what happened. I didn't change anything, or did anything special. I've sent another support request from OLC to cancel my previous support request. I know it sounds very lame, but it's the only way I could think of to do it O:-)
Thanks anyway. I hope this was just a hiccup and we have no further problems with OLC.
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