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shockalot's avatar
shockalot
Aspirant
May 16, 2011

Plex Server Can't add Movies

Greetings,

I just installed in the new PlexServer Addon on my Ultra 6. I was able to add some TV Shows, and a couple of test movies. However, if I direct Plex to my directory of movies (mp4 and mkv files) it displays zero movies found. I checked the logs and there was an error with the scanner python script.

Any suggestions? I don't get this error with all the files. But I do get it with a fair number of them.



May 16, 2011 12:04:06 [0xf5aa58d0] DEBUG - Adding file for scanner: /c/media/Video/Movies/HD/The Godfather - Part III (1990).m4v
May 16, 2011 12:04:06 [0xf5aa58d0] ERROR - Error in Python: Running scanner:
Traceback (most recent call last):
File "/root/Library/Application Support/Plex Media Server/Plug-ins/Scanners.bundle/Contents/Resources/Movies/Plex Movie Scanner.py", line 15, in Scan
VideoFiles.Scan(path, files, mediaList, subdirs)
File "/root/Library/Application Support/Plex Media Server/Plug-ins/Scanners.bundle/Contents/Resources/Common/VideoFiles.py", line 141, in Scan
Filter.Scan(path, files, mediaList, subdirs, video_exts)
File "/root/Library/Application Support/Plex Media Server/Plug-ins/Scanners.bundle/Contents/Resources/Common/Filter.py", line 22, in Scan
if os.path.exists(filename) == False or os.path.getsize(filename) == 0:
File "/c/.plex/Resources/Python/lib/python2.7/genericpath.py", line 18, in exists
os.stat(path)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xbc' in position 28: ordinal not in range(128)
May 16, 2011 12:04:06 [0xf5aa58d0] ERROR - We got an error scanning in /c/media/Video/Movies/HD


May 16, 2011 12:04:06 [0xf5aa58d0] ERROR - We got an error scanning in /c/media/Video/Movies/HD
May 16, 2011 12:04:06 [0xf5aa58d0] ERROR - There were errors scanning location: /c/media/Video/Movies/HD
May 16, 2011 12:04:06 [0xf5aa58d0] DEBUG - Since it was an incomplete scan, we are not going to whack missing media.
May 16, 2011 12:04:07 [0xf5aa58d0] DEBUG - Refreshing section 8 of type: 1



I installed the most recent version of Plex on my iMac and pointed it to the same movie files which were mounted over AFP and it worked flawlessly and read/found all the metadata. So I don't think that there is a problem with my files. Could a package be missing from the Plex Addon?

Thanks!

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